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Tips to Make Your Hospital Visit Less Stressful


Going to the hospital is somewhat like traveling to a foreign country--the sights are not familiar, the language sounds strange, and the people are all new. No matter what the reason for the trip--whether it's an overnight visit for a few tests or a longer stay for medical treatment or major surgery--nearly everyone worries about entering the hospital.

If you go to the hospital by choice or because of an emergency, the following information may make the trip less stressful. Relatives and friends of patients also may find this information useful.

WHAT TO BRING
It's best to pack as little as you can and put your name on all personal items. However, bring the following items:

WHAT NOT TO BRING
Leave cash, jewelry (including wedding rings, earrings, and watches), credit cards, and checkbooks at home or have a family member or friend keep them. If you must bring valuables, ask if they can be kept in the hospital safe during your stay. Leave electric razors, hair dryers, and curling irons at home since they may not be grounded properly and could be unsafe.

ADMISSION
The first stop in the hospital is the admitting office. Here, the patient or a family member signs forms allowing the hospital staff to provide treatment and to release medical information to the insurance company. Those who don't have private health insurance can talk with an admissions counselor about other payment methods and sources of financial aid such as Medicaid and Medicare.

HOSPITAL STAFF
After getting settled in your room, you begin to meet the members of your healthcare team.

GERIATRIC ASSESSMENT
Some older people have many complex problems that may threaten their ability to live indepen-dently after they go home from the hospital. In some hospitals, a team including a doctor, a nurse, social worker, specialists, and therapists perform a geriatric assessment. It is an exam to learn about a patient's physical and mental health, family life, income, living arrangements, access to community services, and ability to perform daily tasks. The team develops a plan to help older patients get the healthcare and social services they need.

HOSPITAL GEOGRAPHY
Hospitals have many patient-care areas. You may be placed in a private room (one bed) or a semiprivate (two-bed) room. The intensive care unit (ICU) has special equipment and staff to care for very ill patients. Coronary care units (CCU's) give intensive medical care to patients with severe heart disease. In both the ICU and CCU, visiting hours are strictly limited and only family members are allowed to see patients. Surgery is done in the operating room (OR). After an operation, patients spend time in a recovery room.

In the emergency room (ER), trained staff treat life-threatening injuries or illnesses. Patients who are badly hurt or very sick are seen first. Because the ER is so busy, some patients may have to wait before they are seen by an emergency medical technician (paramedic), nurse, or doctor.

SAFETY TIPS
Because medical equipment is not familiar and medications can make you feel tired or weak, it's good to take a few extra safety steps while in the hospital:

QUESTIONS
During your hospital stay, you may have many questions about your care. Always feel free to ask your doctor these questions. Your nurse or social worker also may be able to answer many of your questions or get the information you need. You may find it useful to write down your questions as you think of them. Examples are: DISCHARGE
Before going home, you must have discharge orders from your doctor and a release form from the hospital's business office. Discharge planning before leaving the hospital can help you prepare for your health and home-care needs after you go home. This planning service is often provided by a registered nurse, social worker, or discharge planner. The discharge planner also knows about senior centers, nursing homes, and other long-term-care services.

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